Organized by Open Society Justice Initiative in cooperation with Public Defense Service, Legal Services Commissions of England and Wales.

Workshop goals:

“The Office E-Manual serves as an electronic handbook and instruction manual for the systems, processes and procedures in place within the offices.

The model contract for public defense services created by by the National Legal Aid and Defender Association it is axiomatic that governments forced to provide an unpopular service such as free legal representation for indigent criminal defendants will often seek to do so at the lowest possible price.

The Legal Aid Board and the delivery of legal aid services in South Africa, by David J McQuoid-Mason.